Your Details

Vehicle Details

Your Feedback

1. Okay, first things first, please tell us......your name

2. Contact telephone number

3. Your email address

4. Make of car

5. Model of car

6. Year of registration

7. What qualities do you look for when selecting a service & repair centre for your vehicle?

8. Please highlight on a scale of 1 to 5 how important the following would be to you as a vehicle owner [5 being the most important].

9. Friendly and welcoming reception staff

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   5. 5

10. Clear and transparent pricing.

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    5. 5

11. Honest and reliable service

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    5. 5

12. Clear communication regarding work required

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13. Approachable and welcoming team

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    5. 5

14. Clean and hospitable waiting room Just for info, we currently provide tea, coffee, water, glossy magazines and wi-fi.

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    5. 5

15. Please let us know anything further you would wish to find in your waiting area.

16. Late/early drop off / pick up service.

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17. Courtesy car availability.

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18. Collection & delivery service.

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19. Would you find it useful to receive text message reminders and updates?

20. The night before bringing your vehicle in to remind you to bring any documents?

21. To inform you when your vehicle is ready for collection?

22. Where do you currently have your car serviced?

23. For how long have you been using your current garage?

24. Please add any other comments, thoughts or ideas to help us give you the service you deserve. Don’t be shy now - we’re good listeners...