Your Details

Vehicle Details

Your Feedback

1. Please rate the experience you had at Brian Robson:

2. Speed of response to enquiry

   1. Very Dissatisfied
   2. Dissatisfied
   3. Neutral
   4. Satisfied
   5. Very Satisfied

3. Telephone manner

   1. Very Dissatisfied
   2. Dissatisfied
   3. Neutral
   4. Satisfied
   5. Very Satisfied

4. Courtesy of branch staff

   1. Very Dissatisfied
   2. Dissatisfied
   3. Neutral
   4. Satisfied
   5. Very Satisfied

5. Efficiency

   1. Very Dissatisfied
   2. Dissatisfied
   3. Neutral
   4. Satisfied
   5. Very Satisfied

6. Promptness

   1. Very Dissatisfied
   2. Dissatisfied
   3. Neutral
   4. Satisfied
   5. Very Satisfied

7. Satisfaction with repairs

   1. Very Dissatisfied
   2. Dissatisfied
   3. Neutral
   4. Satisfied
   5. Very Satisfied

8. Cleanliness of courtesy car (if applicable)

   1. Very Dissatisfied
   2. Dissatisfied
   3. Neutral
   4. Satisfied
   5. Very Satisfied

9. How likely are you to use us again?

   1. Very Unlikely
   2. Unlikely
   3. Not sure
   4. Likely
   5. Very Likely

10. How likely are you to recommend us to a friend?

    1. Very Unlikely
    2. Unlikely
    3. Not sure
    4. Likely
    5. Very Likely