How did you feel the last time you had your car serviced or repaired? Were you sure all that was done was really necessary? Or maybe you left wondering what it was exactly that you paid for?

Did you want to tell your friends and family how great the service was or did you want to compare the all too common "taken advantage of" stories? If you didn't leave confident in the quality of work, with complete understanding of all the services completed and paid for, and if you didn't receive a thank you, sadly you’re not alone.

We know what some of you think that repair centres are a licence to make money, a law unto themselves, with not so much as an oily handshake in return for your five hundred quid and to be fair some of them are like that.

We’re not. Let me say that again. We are not.