Our Expert Team
Manufacturer Trained Staff
Employing a team of automotive industry-accredited, highly skilled body repair technicians, Brian Robson Coachworks has developed successfully over the years by ensuring that every damaged vehicle delivered to us, that’s been authorised for repair by the owner’s insurer, leaves our workshop in its original condition.
Customers benefit from continual communication with BRC’s dedicated account managers, based at our St Albans central booking office, who provide seamless management of the repair process.
Recognising the stress involved with a damaged vehicle, our focus on customer service and professionalism is at the heart of Brian Robson Coachworks’ business ethos. Our attention to detail, collision repair industry knowledge and technical excellence set us apart from competitors locally and nationally.
The whole team brings immense experience to customer relationships. We pride ourselves on our accountability and end-to-end management of collision repair, which instils confidence and trust.
A word from our MD
Managing Director Martin Robson
Son of the company’s founder, Brian Robson, Managing Director Martin Robson shares his father’s entrepreneurial spirit and focus on delivering the highest standards of customer service.
Over the past 10 years, Martin has led the 40-strong team at St Albans and Welwyn based collision repair specialists Brian Robson Coachworks with an eye for detail and an unswerving determination to exceed customer expectations. This has resulted in the achievement of a number of awards and recommendations for the business, in recognition of its continuing success as an industry leading vehicle damage repair company.
BRC has always understood the importance of serving the local community and helping those in need. Over the years, Martin and the team have been involved in many fundraising events and initiatives, in support of local charity, Rennie Grove Hospice Care.